Returns & Exchanges
At JORESTECH Safety, we are committed to your protection and satisfaction; if your gear doesn't fit or meet your expectations, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
Pack with Care
Place the unworn items in their original packaging with all safety tags attached to ensure the product remains in resellable condition.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects the safety gear, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing